Terms & Conditions

Effective Date: 05 August 2025

OVERVIEW

This website is operated by Planet sheesha. Throughout the site, the terms “we”, “us”, and “our” refer to planetsheesha. We offer this website, including all information, tools, and services available from this site, to you — the user — conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms & Conditions (“Terms”), including additional terms and policies referenced herein or available via hyperlink. These Terms apply to all users, including but not limited to browsers, vendors, customers, merchants, and content contributors.

If you do not agree to these Terms, please do not use our website or services.

We reserve the right to update or modify these Terms at any time by posting changes here. Your continued use of the site following such updates constitutes acceptance of the revised Terms.

1. ONLINE STORE TERMS

  • By agreeing to these Terms, you confirm that you are at least 18 years old (or the legal age in your jurisdiction) to purchase our products.
  • You may not use our products for illegal or unauthorized purposes.
  • You must not transmit any viruses, worms, or malicious code.
  • Any violation of these Terms may result in termination of your access to our services.

2. GENERAL CONDITIONS

  • We reserve the right to refuse service to anyone for any reason at any time.
  • Your content (excluding payment details) may be transferred unencrypted across networks.
  • Credit card and payment details are always encrypted during transfer.
  • You may not duplicate, resell, or exploit any part of our Service without written permission.

3. ACCURACY OF INFORMATION

We strive for accuracy, but we do not guarantee that all information on this site is current, complete, or error-free. Any reliance on material found here is at your own risk.

4. MODIFICATIONS TO SERVICES & PRICES

  • Prices for our products are subject to change without notice.
  • We reserve the right to modify or discontinue the Service at any time without liability.

5. PRODUCTS & SERVICES

  • Some products may be available exclusively online and in limited quantities.
  • We make every effort to display product images accurately, but we cannot guarantee exact color representation on all devices.
  • We reserve the right to limit sales to certain regions or individuals.
  • All descriptions, prices, and availability are subject to change without notice.

6. BILLING & ACCOUNT INFORMATION

  • We may limit or cancel orders at our discretion, especially for suspected bulk reselling.
  • You agree to provide accurate and up-to-date account and payment information.
  • See our Return & Exchange Policy for more details.

7. THIRD-PARTY TOOLS & LINKS

  • We may provide access to tools or links to third-party websites “as is” and without warranties.
  • We are not responsible for any third-party content, products, or services.

8. USER CONTENT & FEEDBACK

  • Any feedback or suggestions you provide may be used by us without restriction.
  • You agree not to post unlawful, abusive, defamatory, or harmful content.

9. PERSONAL INFORMATION

Your submission of personal data is governed by our Privacy Policy.

10. ERRORS & OMISSIONS

We reserve the right to correct any errors or inaccuracies and to cancel orders based on such errors without prior notice.

11. TOBACCO & HOOKAH PRODUCTS POLICY

As we sell hookahs, shisha flavors, and accessories, the following applies:

  1. Age Verification – Customers must be 18+ and may be required to submit valid ID.
  2. Legal Compliance – We do not sell or ship to areas where hookah or tobacco-related products are prohibited.
  3. Health Warnings – Products may carry mandatory health warnings as per applicable laws.
  4. No Surrogate Advertising – We do not engage in indirect promotion of tobacco products.
  5. Banned Products – We do not sell products prohibited under Indian law (e.g., gutka).
  6. Returns – Due to the nature of our products, returns are only accepted for damaged or defective items as per our Return Policy.

12. PROHIBITED USES

You may not use our website for:

  • Illegal activities
  • Selling to minors
  • Violating any laws
  • Spreading malware or harmful code
  • Spamming or fraudulent activities

13. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted or error-free service.
  • Products are provided “as is” without warranties.
  • We are not liable for any direct or indirect damages arising from use of our products or services.

14. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims arising from your violation of these Terms or applicable laws.

15. SEVERABILITY

If any provision of these Terms is found unenforceable, the remainder shall remain in full force.

16. TERMINATION

We may terminate your access to the Service at any time for violations of these Terms.

17. GOVERNING LAW

These Terms shall be governed by and construed under the laws of India.

18. CHANGES TO TERMS

You can review the most current Terms here at any time. Updates are effective upon posting.

19. CONTACT INFORMATION

Questions about these Terms & Conditions should be sent to:

📧 info@planetsheesha.com
📞  9869999786

If you want, I can now merge this with your Privacy Policy, Shipping Policy, and Return Policy into a single legal “Store Policies” page for your website so customers can see all rules in one place.